While we are unable to provide detailed information on how we link related accounts, please know that we have reviewed your account on the basis of the information provided and regret to inform you that it will not be reopened. Per our Conditions of Use which state in part: .uk and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. Here's what Amazon said in an email to her at the time: All her beloved books were irrevocably gone, with no way to retrieve them. We don't know whether she did anything wrong, but we do know she was several hundred dollars out of pocket. Put yourself in the shoes of one Amazon user, who in 2012 had her entire Kindle library (and Amazon account) permanently deleted for a supposed breach of terms. Music, movies, and books that you buy from companies like Amazon are not technically yours-you have merely been granted a license to use the content. Underpinning the DRM problem is the issue of media ownership. In this article, we explain why removing DRM restrictions is important and show you how you can eliminate them on your own ebooks.
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